Privacy Policy
RWENZORI™ PRIVACY POLICY
Last Updated: June 2026
INTRODUCTION
This Privacy Policy explains how Rwenzori LLC ("Rwenzori," "we," "us," or "our") collects, uses, and protects your personal information when you visit www.rwenzoriman.com or make a purchase. By using our website, you agree to the terms of this policy.
CURRENCY CONVERSION
Our website uses a third-party currency converter app. By using our website, you agree to allow third parties to process your IP address to determine your location for currency conversion purposes. Your selected currency is stored in a session cookie that is automatically removed when you close your browser.
SECTION 1 — INFORMATION WE COLLECT
When you make a purchase, we collect personal information including your name, address, and email address. When you browse our store, we automatically receive your IP address, which helps us understand your browser and operating system. With your permission, we may also send you emails about new products, promotions, and updates.
SECTION 2 — SHOPPING CART AND ABANDONED CART TRACKING
Rwenzori LLC's website uses cookies and website plugins to help keep track of items you place into your shopping cart, including when you have abandoned your cart without completing a purchase. This information is used to determine when to send cart reminder messages by email or text message.
SECTION 3 — TEXT MESSAGE MARKETING
If you provide your mobile phone number and opt in to receive text messages from Rwenzori, we may send you marketing messages including promotions, new arrivals, and cart reminders. Message and data rates may apply. You can opt out at any time by replying STOP to any message.
Your phone number and text message opt-in consent will be used solely for the purposes described above. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SECTION 4 — CONSENT
When you provide personal information to complete a transaction, verify a payment, place an order, or arrange delivery, we assume your consent to collect and use that information for that specific purpose. If we request your information for any secondary purpose such as marketing, we will ask for your express consent or give you the option to decline.
To withdraw your consent at any time, contact us at info@rwenzoriman.com or by mail at:
Rwenzori LLC, 407 Lincoln Rd, Miami Beach, FL 33139, USA
SECTION 5 — DISCLOSURE
We may disclose your personal information if required to do so by law or if you violate our Terms of Service.
SECTION 6 — SHOPIFY
Our store is hosted on Shopify Inc., which provides our e-commerce platform. Your data is stored through Shopify's secure databases and servers. If you use a direct payment gateway, Shopify stores your credit card data encrypted to PCI-DSS standards. Purchase transaction data is deleted once the transaction is complete. For more information, see Shopify's Terms of Service and Privacy Statement.
SECTION 7 — THIRD-PARTY SERVICES
Third-party service providers we use will only collect, use, and disclose your information to the extent necessary to perform their services. Some providers may be located in jurisdictions other than your own, and your information may be subject to the laws of those jurisdictions.
We do not sell personal information to non-affiliated third parties. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies. We encourage you to read the privacy policies of any third-party sites you visit.
SECTION 8 — LOCATION DATA
Our website uses your IP address to determine your approximate location for the purpose of displaying localised pricing through our currency converter. We do not collect precise GPS or device-level location data. This location inference is performed by a third-party service and is limited to general geographic region. No location data is stored beyond your browser session.
SECTION 9 — COOKIES
We use the following cookies on our website:
_session_id — stores session information including referrer and landing page.
_shopify_visit — tracks store visits for internal statistics (persists 30 minutes from last visit).
_shopify_uniq — counts visits per customer (expires at midnight following the visit).
cart — stores shopping cart contents (persists 2 weeks).
_secure_session_id — secure session token.
storefront_digest — used to verify access if the store has a password.
SECTION 10 — SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorised access. Credit card information is encrypted using SSL technology and stored with AES-256 encryption. We comply with all PCI-DSS requirements.
SECTION 11 — AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province, or that you have given consent for any minor dependents to use this site.
SECTION 12 — CHANGES TO THIS POLICY
We reserve the right to modify this policy at any time. Changes take effect immediately upon posting. Material changes will be noted on this page. If our business is acquired or merged, your information may be transferred to the new owners.
QUESTIONS AND CONTACT
To access, correct, amend, or delete your personal information, or to register a complaint, contact our Privacy Compliance Officer:
Email: info@rwenzoriman.com
Mail: Rwenzori LLC — Privacy Compliance Officer, 407 Lincoln Rd, Miami Beach, FL 33139, USA